How we use your personal information

MHCCORP.COM uses your personal information in a number of ways to:


What personal information we hold about you?

We only ask you to supply information that we need in order to provide the service you have requested. We will normally ask you to provide us with:

But we may request other information where it’s appropriate and relevant, for example:


Cookies

This site uses Cookies. Cookies are small data files that are sent between computers during a browsing session. Cookies are typically stored on your computer’s hard drive and are used by Websites to stimulate a continuous connection to that site. In order to make our site more responsive to your needs we use cookies to track and manage information relative to your specific interests. In this way we can tailor our site to your needs, deliver a better and more personalised service and track the pages on our site that you visit. The use of cookies automatically identifies your browser to our computers whenever you interact with our site. Your browser options allow you to disable cookies. You should note that if you do disable cookies, you may not be able to access all the services on this site.


Where we collect your personal information from

We collect personal information about you in several ways:


How we may use your personal information for marketing

We only use your personal information for marketing where you have positively opted in by giving unambiguous consent to do so or you have provided permission to other organisations to allow us to market to you, for example, via Facebook.

We rely on marketing to help improve our services and customer experiences and by using the information you provide us we are able to contact you with specific marketing messages based on your preferences. Depending on the permission you have given us this may be by post, email, telephone, SMS, social media or via a mobile application.

We understand that your circumstances change and you can easily withdraw the permissions you have given us, at any time either by using our contact details in this notice or by using the methods we tell you about in our communications e.g. the ‘unsubscribe’ link on our emails.

Our marketing communications include information about latest software products and services, and much more. If you would like to receive such communications but have not opted in feel free to contact us.


Who we share your data with

We do not share or sell your data to any other company for marketing purposes.

However, we utilise trusted suppliers in marketing solutions to administer services that you have agreed to receive, for example:

as and when required we will share accident and incident information with the Health and Safety Executive, our insurers and our solicitors.

We also use trusted suppliers to help us with marketing:


How we keep your personal information up to date

MHCCORP.COM has a legal obligation under data protection legislation to keep the personal information it collects accurate and up to date. Among other things, it helps us ensure that we do not contact you with inappropriate information and marketing messages.

We keep your information accurate by:

It’s important for both you and us that your personal information is correct. If you believe this not to be the case then please contact us with the amended details and we will contact you to verify your identity.


How we keep your personal information safe

We take our obligations to keep your personal data safe and secure very seriously.

Within MHCCORP.COM, access to your personal information is strictly controlled on a ‘need to know’ basis. Staff members are only allowed access to your personal data if they have been sufficiently trained in data handling. We have specific technical controls in place to restrict access and these are monitored regularly. Our website is also monitored and protected to prevent it from unauthorised access.

All personal data sent to our trusted suppliers is protected. In all cases we require these companies to comply strictly with our instructions and they are not allowed to use your information for their own business purposes. We also require these companies to have sufficient organisational and technical measures in place to ensure the security of your data.


How you can find out about the information we hold about you

You have the right to request a copy of the information that we hold about you.

If you would like a copy of some or all of your personal information, please email or write to us using the contact details in this privacy notice.

We will get in contact to verify your identity and if we do hold information about you we will:


Our legal basis for processing your personal information

Much of our processing will be under the basis of “contractual obligation” in other words we need and use your personal information for providing the services we offer or you have contracted with us for.

However, when you have unambiguously opted in to receive information from us, our processing will be based on consent. Of course you will always have the opportunity to object as detailed below.


Asking us to suppress or remove your personal information

Should you wish to not receive information from us in future then you can quickly action this by clicking the unsubscribe link you will find on our marketing e-mails or by contacting us with your details and we will quickly suppress your data.

Should you further wish for us to remove your information entirely (and assuming we have no other obligation to keep it) then please let us know and we will do this – but we would encourage you to let us use it for suppression purposes only.

For clarity Data Suppression refers to the removal of any unwanted records from a contact database.


What to do if you have a complaint

If you have a complaint please contact us and we'll with your request promptly.

If you are not satisfied with the way your complaint was handled, you can refer your complaint to UK Information Commissioner’s Office at https://ico.org.uk/concerns/.